Privacy Policy

Velocity Labs | Last Updated: December 2025

At Velocity Labs, we are committed to protecting your personal information and your right to privacy. When you visit our website or purchase our digital infrastructure, you trust us with your personal information. We take that trust seriously.

1. Information We Collect

To provide you with our digital products and services, we collect minimal but necessary data:

Personal Identity Data: Name, Email Address, and Phone Number (required for account creation and product delivery).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system (used for fraud prevention and security).

Note: We do NOT store sensitive payment details like credit card numbers or UPI PINs. All financial transactions are handled securely by our payment partners (Razorpay, Cosmofeed, or Cashfree).

2. How We Use Your Data

We use your data strictly for legitimate business purposes:

Product Fulfillment: Delivering the digital files, templates, or access links directly to your inbox.
Customer Support: Responding to your inquiries regarding download issues or setup assistance.
Security & Fraud Prevention: Verifying the authenticity of transactions to prevent digital theft.
Communication: Sending you important updates regarding the products you own (e.g., version updates, bug fixes).

3. Cookies and Tracking Technologies

We use cookies to enhance your experience. These are small text files stored on your device:

Essential Cookies: Required for the website to function (e.g., keeping items in your cart).
Analytics Cookies: We may use tools (like Google Analytics or Meta Pixel) to understand how users interact with our site to improve our offerings. You can disable these in your browser settings.

4. Sharing Your Information

We respect your data. We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers required to run our business operations:

Payment Gateways: (Razorpay, Cashfree, Cosmofeed) to process your payment.
Email Services: To send your purchase receipts and product files.
Legal Obligations: If required by law to comply with a legal process or government request.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our website uses SSL encryption to ensure that data transmitted between your device and our servers is secure.

6. Your Data Rights

Depending on your location, you have certain rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct inaccurate or incomplete data.
Deletion: You can request that we delete your personal data (subject to legal retention requirements for transaction records).

7. Contact Information

If you have questions or comments about this policy, you may contact the data controller:

SUBROTO KUMAR TIWARI (Velocity Labs)
Email: labsvelocity84@gmail.com
Location: India